Terms of service

Welcome to NUMEN! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Terms

  • 1.1 Acceptance of Terms: By accessing and using numen, you agree to be bound by these Terms and Conditions, which form a legal agreement between you and numen. We reserve the right to modify these terms at any time, and such changes will be posted on this page.

  • 1.2 Eligibility: You must be at least 18 years old, or have the consent of a parent or guardian, to make purchases or create an account on our website.

2. Products and Pricing

  • 2.1 Product Availability: While we make every effort to keep our inventory accurate, products may be out of stock or discontinued at any time. If we are unable to fulfil an order, we will notify you and offer an alternative product.

  • 2.2 Pricing: All prices listed on our website are in INR and may be subject to change without notice. Taxes and shipping fees are additional and will be calculated at checkout.

  • 2.3 Product Descriptions: We make every effort to accurately display the colours, styles, and features of our products. However, the actual colours you see may vary depending on your device's display.

3. Ordering Process

  • 3.1 Order Acceptance: Once you place an order with us, we will send you an email confirmation. This does not constitute an acceptance of your order. We reserve the right to cancel or refuse any order at our discretion.

  • 3.2 Payment: Payments must be made at the time of purchase through one of our accepted payment methods. We accept [list of payment methods like credit cards, PayPal, etc.].

4. Shipping and Delivery

  • 4.1 Processing Time: Orders will be processed within [X] business days. Delivery times may vary depending on your location and the shipping method selected.

  • 4.2 Shipping Costs: Shipping costs are calculated at checkout based on your shipping address and chosen shipping method.

  • 4.3 Delivery Delays: While we strive to deliver products promptly, we are not responsible for delays caused by third-party carriers, customs procedures, or other unforeseen circumstances.

5. Returns, Exchanges, and Refunds

  • 5.1 No Refunds Policy: All sales are final. We do not accept returns or issue refunds.

  • 5.2 Defective or Damaged Products: If you receive a defective or damaged item, please contact our customer service team within [1] day of receiving your order. Customer have to send a complete 360° single uncut unboxing video of the product which should have been made at the time of receiving the product. We are not responsible for any damage, loss, or issues that occur during shipping or after delivery. We may offer a replacement or store credit for defective or damaged product if we find the damange of defect you are talking about existed in the product before shipping. Once we check and ship your order its all your responsibility or who so ever has ordered and chose the mode of shipping for receiving products.

  • 5.3 Exchange Policy: We do not offer exchanges in any circumstances under any condition. If your order is incorrect, please reach out to us immediately, and we will make it right.

6. User Accounts

  • 6.1 Account Responsibility: If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

  • 6.2 Account Termination: We reserve the right to suspend or terminate your account at any time if we suspect fraudulent activity, breach of terms, or other inappropriate behaviour.

7. Intellectual Property

  • 7.1 Ownership: All content on our website, including but not limited to text, graphics, logos, images, and designs, are owned by [numen] and protected by copyright and intellectual property laws.

  • 7.2 Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes.

8. Limitation of Liability

  • 8.1 No Warranties: Our website and products are provided “as is” and we do not make any warranties or representations regarding the accuracy, reliability, or completeness of the content or products.

  • 8.2 Limitation of Liability: To the maximum extent permitted by law, [numen] is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website or products.

9. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of INDIA. Any disputes will be resolved in the competent courts of [Your Jurisdiction].

10. Privacy

  • For information on how we collect, use, and protect your personal data, please refer to our [Privacy Policy].

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: nmnnumen@gmail.com

  • Address: Jalandhar , Punjab , India -144009

  • Phone: +91 7009612811